Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you interact with our services:

• Name and contact information (email address, phone number)
• Company or organization details
• Project requirements and specifications
• Communication records and correspondence

1.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referring website and search terms

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us analyze website traffic, remember your preferences, and provide personalized content.

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our software development and consultancy services
• Communicating with you about projects, updates, and support
• Processing payments and managing contracts
• Analyzing website usage to improve user experience
• Complying with legal obligations and protecting our rights
• Marketing our services (with your consent where required)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of our business
• Consent: With your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

Under applicable Ugandan law and data protection principles, you have the following rights:

• Access: Request access to your personal information we hold
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Restriction: Request limitation of processing your information
• Objection: Object to processing your information for certain purposes
• Portability: Request transfer of your information to another service provider

To exercise these rights, please contact us at hi@rubypesa.com.

7. International Data Transfers

Your information may be transferred to and processed in countries other than Uganda. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

12. Governing Law

This Privacy Policy is governed by the laws of Uganda. Any disputes arising from this policy will be subject to the jurisdiction of the courts of Uganda.